PRIVACY POLICY

1. CONTROLLER

Raahen Kasari Oy / Hotelli Raahen Hovi
Kirkkokatu 28 92100 Raahe
tel. 010 2774550
email: info@raahenhovi.fi

2. CONTACT PERSON FOR MATTERS REGARDING THE REGISTER  

Kari Haataja
tel. 0400405118
email: kari.haataja@raahenhovi.fi

3. REGISTER 

Raahen hovi Oy customer register 

4. PURPOSES FOR PROCESSING PERSONAL DATA

Personal data in the register is used for delivering the services purchased by the customer from Raahen hovi, managing customer relationships, and planning and developing the company’s business. 

5. REGISTERED DATA

The register may contain the following customer data:
• Name (first and last names)
• Language used for business
• Invoicing and delivery address (street address, postcode, municipality, country)
• Email
• Telephone number

- Citizenship
- credit card information, billing information, payment references
- information on the use and purchase of services
- feedback and complaint information

6. SOURCES OF DATA

The data is obtained from the customer in connection with the execution of a service or product delivery agreement, i.e. when a customer relationship is established, and possibly later if there is a need to update the aforementioned registered data.

7. DISCLOSURE OF PERSONAL DATA  

Personal data shall not be disclosed to third parties unless required by the authorities.

8. PROTECTION OF THE REGISTER

Personal data shall be kept confidential. Access to the register is only by appointed employees of the controller who need the said data in their work and who have a personal right to use the register. The processors are also bound by the obligation of confidentiality. 

9. OTHER RIGHTS RELATED TO THE PROCESSING OF PERSONAL DATA

According to article 21 of the General Data Protection Regulation, every registered person has the right to object to the processing of their data by the controller for direct advertising, distance selling or other direct marketing, as well as marketing surveys or opinion polls, personal registration or genealogy.

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Necessary cookies

The necessary cookies used on the website are raahenhovi.fi’s own cookies, which cannot be read or used by other servers. These cookies do not store information that identifies or profiles a visitor to the website, and their information is not passed on to third parties. Necessary cookies enable the operation of login systems related to the site’s publishing system, as well as other functions necessary for the site. Session-long cookies are deleted from your device when you close your browser or clear your cache.

Necessary cookies from raahenhovi.fi website:

Marketing and tracking cookies

The site uses third-party cookies for analytics and advertising targeting. If you wish, you can block the use of these cookies (see the section on Managing cookies below).

Cookies are used to collect the following information, for example:

• The user's IP address
• Time
• Used pages
• Browser type
• From which web address the user has landed at this website
• From which server the user has landed at this website

We use the following external services for site functionality, visitor tracking and marketing targeting:

GOOGLE ANALYTICS

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Further information: Googlen tietosuojakäytännöt and Google Analyticsin datan turvaaminen

Cookies and expiration dates set by Google Analytics:

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Further information: Tietoja Facebook-pikselin evästeasetuksista an Omien mainosasetusten hallinta Facebookissa

Cookies and expiration dates set by Facebook pixel:

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The site may contain links to external sites that direct the user away from raahenhovi.fi. We do not assume liability for the cookies set by these third party sites.

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If you wish, you can delete the cookies stored on your device and prevent the use of cookies in your browser settings. More detailed instructions for this can be found in English at aboutcookies.org. Please note that disabling cookies may prevent you from using some features of the online service.